Having been on this network for a few years, about 5. From freeserve to wannado to orange. I kind of see a pattern emerging and its downwards spiral of doom. Orange can barely manage a mobile telecommunications brand let alone a ISP. Skipping this shit. I can honestly say don't waste your time with it even if its offered free with a mobile contract. Just don't tempt yourself. You will be trapped on a 12 month contract.
Iv phoned them about 5 times complaining about the poor reliability (sometimes I wont have the internet for an hour) and all they can say is: "reinstall the modem" OK OK. FFS. Ill give you reinstall modem how about the 3 computers in the house all doing the same thing with the same usb modem (tested and tried)
Then they might try this trick:
"oh well ill do a line check and you phone us back if it happens again"... they leave it at that. Basically they do nothing a line check IS NOT going to solve the problem is it.
The truth is, from what iv seen from friends and family, the ISP is beyond it. Lock stock fucked or shit is another word for it.
Anyway I'm going to try and cancel it at sometime or see if they let me move to something more better. With a descent company that will be bothered to fix something instead of orange (the future is not orange! If it was everything would disconnect and their helpline would be useless as talking to a cheese sandwich) .
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This country has not got a serious government. If we had competent government (They appear to be too busy lining their own pockets to worry about the plight of the general public) organisations like orange would not be allowed to trade by conning people and providing a service that is below substandard in quality.
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